We are committed to safeguarding your personal information and taking all reasonable measures to protect it. For the purposes of this clause, “personal information” is defined as set out in the Promotion of Access to Information Act 2 of 2000 (PAIA).
Our Privacy Policy outlines how we collect and handle the information we receive from you. By using this website, you indicate your acceptance of the Privacy Policy.
SECTION 1 – What do we do with your information?
Collection of personal data In order to process purchases, we collect personal information such as your name, address, email address, telephone number, and credit card details.
Collection of anonymous data When you browse our website, we may automatically collect your computer’s internet protocol (IP) address, which helps us to learn about your browser and operating system. We may use this information in the following ways:
- Personalizing your experience and responding to your individual needs.
- Improving our website based on the feedback we receive from you.
- Enhancing customer service requests and support needs.
- Processing transactions and delivering the purchased products as requested.
- Sending you marketing emails about our store, new products, and other updates with your permission.
We value your privacy and will not sell, trade or disclose your personal information to third parties unless required by law.
SECTION 2 – Consent
By using the Omysia website, you are giving your consent to our Terms and Conditions, as well as our Privacy Policy contained herein.
SECTION 3 – Disclosure
Omysia takes your personal information seriously and will only disclose it under certain circumstances. We may disclose your personal information if required by law or if you violate our Terms of Service. However, we will not disclose any information regarding a user or sell, trade, or otherwise transfer your personally identified information to any third parties unless we obtain your prior written approval.
We only share your personal information with third-party service providers who assist us with our website, conduct our business, and service you. These parties agree in writing to keep your information confidential. We may also share your personal information with other divisions or companies within our group of companies to provide joint content and services, detect and prevent potentially illegal acts and violations of our policies, and guide decisions about our products, services, and communications.
We may also disclose aggregate statistics about personal information to advertisers or business partners. Additionally, we may retain your personal information in physical or electronic records at our discretion.
SECTION 4 – Retention
We will only retain your personal information for as long as necessary to fulfill the purposes explicitly set out in this policy. During the retention period, we will continue to abide by our non-disclosure obligations and will not share or sell your personal information.
SECTION 5 – Data Storage
Our platform is hosted by HOSTINGER INTERNATIONAL LTD, 61 Lordou Vironos Street, 6023 Larnaca, Chypre. We take all reasonable steps to protect your personal information, and your data is stored through data storage, databases, and the general application.
Payment
Customer details are separate from card details. Customer details will be stored by Omysia separately from card details which are entered by the client on Payoneer secure site.
For more detail on Payoneer Checkout refer to Payoneer.com For more insight, you may also want to read Payoneer’s Privacy Statement (https://www.payoneer.com/legal/privacy-policy/).
SECTION 6 – Third-Party Services
We only allow our third-party service providers to collect, use, and disclose your information as necessary to perform the services they provide to us. However, some of these service providers, such as payment gateways and transaction processors, have their own privacy policies regarding the information required for your purchase transactions. It is recommended that you read their policies to understand how your personal information will be handled. Please note that we are not responsible for the privacy practices of third-party sites.
Please be aware that some providers may be located in a different jurisdiction than you or us. Therefore, if you choose to proceed with a transaction involving a third-party service provider, your information may be subject to the laws of the jurisdiction(s) where that provider or its facilities are located. Once you leave our website or are redirected to a third-party website or application, this Privacy Policy and our website’s Terms of Service will no longer apply.
SECTION 7 – Security
We take reasonable measures and follow industry best practices to protect your personal information from inappropriate access, loss, misuse, disclosure, alteration, or destruction. If you provide us with your card information, we encrypt it using SSL technology and store it with encryption.
Please note that while we take reasonable measures to ensure the security and integrity of information submitted to this site, we cannot be held liable for any loss or damage resulting from the intentional or accidental release of information by an employee of the website owner or a third party.
SECTION 8 – Cookies
Our website uses cookies, which are small files that are placed on your hard drive to keep a record of your interaction with the site. We use cookies to tailor advertising and other services to your preferences and to compile anonymized statistics on the use of our services. Please note that cookies cannot be used to personally identify you.
SECTION 9 – Age Requirements
By using this website, you confirm that you are 18 years old or above, and that you have the legal capacity to enter into a binding agreement. If you are under 18 or lack legal capacity, you may only use this site with the supervision and consent of your parent or legal guardian. By supervising you and consenting to your use of the site, your parent or legal guardian agrees to these Terms and Conditions and assumes responsibility for you and your compliance with them.
We take children’s privacy and safety seriously on this website. However, it is ultimately the responsibility of parents and caregivers to ensure that children are not exposed to inappropriate content or conduct.
SECTION 10 – Changes to this Privacy Policy
We reserve the right to revise this privacy policy at any time, so please check it regularly. Any changes or clarifications will be effective immediately upon posting on the site. If we make significant changes to the policy, we will notify you of the update so that you are aware of what information we collect, how we use it, and when we may use or disclose it. In case our store is acquired or merged with another company, your personal information may be transferred to the new owners so that we can continue to serve you.
Questions and Contact Information
If you want to access, correct, modify, or delete your personal information, file a complaint, or obtain more information, please contact our Privacy Compliance Officer at contact@omysia.co.za.
If you have any questions about our Privacy Policy, please contact our Customer Service at contact@omysia.co.za
